Shipping & Packaging

Where We Ship

Packly ships worldwide.

Shipping Costs

£11.03 tracked shipping, free on orders over £75.

Preorder Timing

Most items on Packly are preorders. Estimated release and shipping dates are listed on each product page. Dates are provided by our suppliers and may shift; we'll email you if a date changes materially.

Order Packing

Every order is packed with care and shipped in protective packaging to keep sealed product safe in transit.

Customs & Import Charges

For orders shipped outside the United Kingdom, the recipient is responsible for any customs duties, import taxes, or fees charged by their country. These are not included in your order total and are outside our control.

Lost or Delayed Parcels

If your tracked order hasn't arrived within the expected window, contact hello@packlyy.com and we'll look into it with the courier.