Shipping policy

Last updated: September 14, 2026

Ninetynine TCG ships worldwide. This Shipping Policy explains processing times, delivery estimates, and what to expect once your order is on its way.

Processing Time

Orders are typically processed and handed to our carrier within 1-3 business days of purchase. Preorder items ship around the product's official release date, which is listed on the product page; if your order contains both in-stock and preorder items, the full order ships together once every item is available unless you request otherwise.

Where We Ship

We ship to every country. Our primary market is the Netherlands and the rest of Europe, and all orders, wherever they're going, are shipped with tracked shipping so you can follow your package the whole way.

Shipping Rates and Delivery Times

Shipping costs and estimated delivery times are calculated at checkout based on your address and are shown before you pay. In general:

Netherlands and the rest of Europe: typically arrives within 3-7 business days after dispatch.
Rest of world: typically arrives within 7-21 business days after dispatch, depending on destination and customs processing.

These are estimates, not guarantees. Customs delays, local courier handling, and other factors outside our control can affect delivery times.

Customs, Duties, and Taxes

For orders shipped outside the Netherlands, your order may be subject to import duties, taxes, or customs fees charged by your country once it arrives. These charges are the responsibility of the customer and are not included in the price of your order or your shipping cost.

Tracking Your Order

Once your order ships, you'll receive a shipping confirmation email with a tracking number so you can follow its progress.

Lost or Damaged Packages

If your tracking shows delivered but you haven't received your package, or if your package arrives visibly damaged, contact us at hello@ninetyninetcg.com within 7 days so we can help resolve it, including filing a claim with the carrier where applicable.

Address Accuracy

Please double check your shipping address at checkout. We are not responsible for orders delayed or lost due to an incorrect or incomplete address provided at checkout, though we'll always do what we can to help redirect a package if it hasn't shipped yet.

Contact

Questions about shipping can be sent to hello@ninetyninetcg.com.